MetroPCS is among the largest providers of 4G LTE wireless service in the US. The company offers plans for unlimited data, talk and SMS to its customers. It also operates stores which sell Android smartphones from leading brands. Customers also enjoy premium entertainment services including music, games, and wallpapers. Plans are not only affordable, but also offered on no-contract basis starting at just at a couple of dollars for 4G LTE. As of 2000, the company has more than 10 million customers spread across the US.
Sign Up with MetroPCS
If you are a current MetroPCS customer signing up to manage your account online, you will need to have your MetroPCS phone on and ready to receive a verification code to completed registration.
- Enter your first and last name followed by your MetroPCS phone number as well as you password and email
- Select and answer security question
- Click on the check box for “I accept the Terms and Conditions” then submit
Log into MetroPCS Account Online
Signing into MetroPCS MyAccount is easy. Just follow the steps shown below:
Step 1: Go to metropcs.com/myaccount in your browser
Step 2: Enter your username and password, then click sign in button
Make sure that you use the correct case when signing online. If the login details that you have entered are accurate, you will be taken straight to your account.
Reset MetroPCS Account Password
From time to time, registered members tend to forget the passwords for their MetroPCS MyAccounts. Don’t worry if you’re one of them. You can easily restore access by following steps below:
Step 1: Go to metropcs.com/myaccount in your browser
Step 2: Click on forgot password link just under the login area
Step 3: Enter your phone number in the pop-up field that appears then click submit. Your password will be sent to your registered phone number.
MetroPCS Account Activation
Do you have a dormant account? You can reactivate it by making a payment within a period of 30 days from due date. If you won’t have paid within that period, you’ll be required to visit your local store. The option is to contact MetroPCS customer service contact number 1-888-863-8768 and to ask for account reactivation.
MetroPCS Bill Payment
MetroPCS offers its customers multiple ways of paying their phone and data bills. As a customer, you can use the following MetroPCS bill payment options:
Pay MetroPCS Bill Online
It’s by far the easiest and most convenient way of paying your phone bills. To make a payment, proceed as follows:
- Go to the online payment area, then your MetroPCS Phone Number and click next
- Enter your payment details
- Review the particulars of the payment you want to make
- Finally, confirm and authorize the payment
Alternatively, you can make a one-time payment towards your bill without logging into your online account using Express Pay. You only need a debit/credit card or MetroPCS Payment card to make a payment.
Pay MetroPCS Bill by Autopay
An autopsy is a convenient way to pay bills, especially for those who always miss or forget payments. Automatic debits are made to your Visa, MasterCard, or American Express card. Just add any of your cards or checking account and save it as a payment method. Part of the ewallet, AutoPay is can be created and managed right from your account.
Pay MetroPCS Bill in Store
Customers also have the option to pay outstanding bills over the counter at the nearest MetroPCS Stores or Authorized Dealers. Payment made in-store is posted to your account within 2 hours. Time varies for payments made at authorized locations.
Pay MetroPCS Bill by Phone
Contact MetroPCS phone payment number 1-888-8metro8 to settle your bill. The automated option is available 24/7. If you need assistance in making a payment, choose the option to speak to a customer service representative. Phone payments made before 5pm are posted the same day.
Pay MetroPCS Bill by Mail
If you so wish, you can also write a check and mail to MetroPCS payment address below.
MetroPCS Wireless, Inc. P.O. Box 5119 Carol Stream, IL 60197-5119 Please write your service account number on the check. 7-10 days
Remember to write your service account number behind the check or payment stub. It’s advisable to send payment in advance so that it can be posted to your account before the due date. Payments sent via ordinary mail are posted to the payer’s account within 7-10 days.
Contact MetroPCS Customer Service
If you are questions relating to billing, payments, line, plans, or account, contact the customer care team. You can reach them through the following contacts
MetroPCS Customer Service: 1-888-863-8768 (Available 24 hours a day, 7 days a week)
Mail-in Rebates – Young America: 1-800-999-6389
Premium Handset Protection – Asurion: 1-866-862-3397
MetroPCS ordinary mail address: MetroPCS Wireless, Inc, PO Box 601119, Dallas, TX 75360
Contact Order Support online
You can visit the nearest MetroPCS store for help or information on plans, devices and services.
Note: Not every MetroPCS location can accept monthly payments. Only authorized payment centers.
Manage MetroPCS MyAccount
One of the best things about creating a MetroPCS account is that you can take charge of your plans and bills. Some of the privileges that account holders enjoy include:
- Check data usage and order history
- Change MetroPCS plan and services
- Add payment methods and pay bills
- Set up AutoPay for recurring payments
- Set up notifications
- Pay for services in advance
- Save contacts and preferences