Walmart is a multinational retail corporation that has a chain of mega stores and departmental stores in the US, Canada, and other countries. If you are a customer, you can go to productassist.com/walmart to add goods or items to their Product Plans. This guide will teach you how to pay off these insurance payments or pay for them in the first place.
How to Login to Walmart Product Care Account
Walmart has a portal where customers can go to add products to care plans.To sign into your account, follow the steps below:
Step 1: Open your browser and go to productassist.com/walmart login
Step 2: This may redirect you but either way enter your email and password then click sign in.
Alternatively, you can log in to your account using your social media account (Facebook, Twitter, and Google+).
How to Reset a Walmart Product Care Account Password
Have you forgotten your password or tried to log in unsuccessfully? Don’t worry as Walmart offers customers the option to change their passwords. To reset yours, do the following:
Step 1: Go to the Walmart Product Care Plans homepage
Step 2: Click on the forgot your password link as shown below
Step 3: Enter your email in the field box the click “reset password”
You will receive an email with a link that will direct you to a page where you can reset the password of your product plans account.
How to Register a Walmart Product Care Account
Customers need to register first before they can access the Walmart product care account online. Registration is simple and shouldn’t take more than 5 minutes. To sign up, follow the procedure below:
Step 1: Go to in your web browser.
Step 2: Enter your name, phone number, email, and your password in their respective fields then click create an account.
Once you submit the personal details, you will receive an email confirming that your account has been created. Spanish speakers can go to productassist.com Walmart Espanol to register an account as well.
How to Track a Claim
Walmart will require some information from anyone who wants to track a claim. To file yours, do the following:
Step 1: Add the product and purchase information in My Plans area.Once you add the product or item, will be listed.
Step 2: Click on the Track a claim link in the self-service page
Step 3: Enter the service request number and zip code in their respective fields then click track my claim.
When adding a product under My Plans, make sure that you have a copy of the purchase receipt or order confirmation. You can find the service request number in the claim confirmation email that was sent to you. So go to your email inbox.
How to Pay Walmart Bills
Walmart offers its customers various options to pay their bills. Payment is fast and secure. Let’s look at some of the available payment options:
Pay your bill online
You can easily and conveniently bay your Walmart Credit Card bill online. Just sign into productassist.com/walmart account then go to the payment section. Only cardholders who have registered for accounts can make payments online. So make sure that you register so you can have access to an account. All online payments are posted to your account within 2-3 business days.
Pay by phone
Customers have the option to pay bills via phone. The service is automated and absolutely free. Follow the voice prompts carefully when you dial the phone payment number. If you need assistance you can select the option to speak to a representative. A $10 service charge applies. Make sure that you have your checking account details (check number and routing number.) on hand before you make a call.
Pay by mail
Alternatively, you can pay Walmart Credit Card by mail. Make sure that you include your account details.Send the check to the address below:
PO Box 530927
Atlanta, GA 30353-0927
To pay your Walmart MasterCard bill by mail, send your check to:
PO Box 960024
Orlando, FL 32896-0024
Pay using e-Payment
Walmart also allows customers to make e-payment towards their bills. You can do so directly with your bank account. You are required to have a valid checking account with a U.S. bank. When making payment, you’re supposed to provide the information below:
Checking account number
Bank routing number (first 9 digits from the left at the bottom of a check.)
Pay in a store
Lastly, you also have the option to pay your bills at the nearest Walmart store. Just go with your account details to the Customer Service desk and request the attendant to help you make the payment. Sam’s Club members can go to the nearest club and pay as well. Payments made in Walmart store will be posted to your account within 24-48 hours. Make sure that you carry your Walmart Credit Card or Walmart MasterCard statement just in case they can’t pull up your information.
How to Cancel Walmart Care Plans
Walmart customers can cancel their Product Care Plans whenever they wish so. You will be required to provide a written notice regarding the cancellation. Make sure that you submit the cancellation request along with a copy of the sales receipt of your Plan. Mail the letter to:
Asurion at Product Care Plan (Wal-Mart)
PO Box 1818
Sterling, VA 20167-1818
Manage Walmart Product Care Plan Account
Are you a new Walmart customer or interested in using their product care plans? There are many things you can do as a registered member. Customers who have signed up for the product care account can do the following things.
- track and file a claim
- add products to productassist.com/walmart 2 year plan or any other
- retrieve their receipt
- message support
Productassist Walmart Customer Support
Do you have problems creating or logging into your online account? Contact productassist.com Walmart free number 888-524-6690 for real-time help. Lines are open from 8am-5pm on Monday to Friday.