pec.coop My Online PEC Billing and Payment options – Pedernales Electric Cooperative

pedernales electric cooperative logo

pec.coop is an online service portal for managing your Pedernales Electric Cooperative account online. Whether you are looking to pay your bills, change your account and billing preferences, track your energy use, and getting answers to questions about your energy residential services, Pedernales Electric Cooperative has it all under one roof. Some of the bill payment methods available include:

  • Pay Pedernales Electric Cooperative bill online.
  • Pay Pedernales Electric Cooperative bill via SmartHub.
  • Pay Pedernales Electric Cooperative bill by phone.
  • Pay Pedernales Electric Cooperative bill via MoneyGram.
  • Pay Pedernales Electric Cooperative bill via mail.
  • Pay Pedernales Electric Cooperative at any PEC office Location.
  • Pay Pedernales Electric Cooperative at available payment kiosks.

Below, you will find a step by step guide to how you can successfully use the above payment methods.

Register Account on the Pedernales Electric Cooperative Online Portal

Before you can access the online bill payment portal you must have an online account. If you don’t have one, you can sign up for SmartHub, the PEC online service portal, through a quick and easy process. PEC members can register to the SmartHub web application through the following steps:

Step 1: Visit Pec.coop

Step 2: Click on the “Sign in Here” button to access the SmartHub Portal as shown below.

Pec.coop sign in here

Step 3: Click on the”Sign up to access Self Service Site” register. You will then be redirected to the New User Registration screen as shown below.

Pec.coop smarthub

Step 4: You will be required to enter your account number which you can find on your PEC bill.

Step 5: You should then enter the last name associated with the account and enter a valid email address.

Step 6: Click on the “Submit” button to complete as shown below.

Pec.coop[ SmartHub Sign up

Step 7: If the information you have submitted match, you will be provided with additional slots to enter additional information including a security question, mailing ZIP code associated with the account, the last four digits of your Social Security Number or Tax ID number among others.

Step 8: You then must review the Terms and Conditions of use before checking the box to indicate that you have done so.

Step 9: Click on the “Submit” button to complete the registration as shown below.

pec.coop SmartHub Sign up

You will then receive an email containing your temporary password from “[email protected]

Login to Pec.Coop

Once you have completed registration, you can then Login to your PEC account online you can Login to your account using the following steps.

Step 1: Visit pec.coop and click on the “Sign in here” button on the Homepage.

Pec.coop Sign in here

Step 2: You will be redirected to the SmartHub web application where you will be required to enter your Email address and password.

Step 3: Click on the “Login” button to complete as shown below.

pec.coop log in

When successfully logged in, you can then manage your PEC account using the wide range of tools available, including paying your PEC bills.

Pay Pedernales Electric Cooperative Bill Online.

If you prefer paying your PEC bill online, without login to SmartHub you simply need to enter your account number and all current balances. In order to pay your PEC bill online, you should:

Step 1: Login to your PEC account.

Step 2: Click on the “Billing and Payments” button on page or visit Pedernales Electric Bill Online Payment  or visit PEC Bill pay

Step 3: Select Online Billing service and make the payment or click on the “Pay my Bill Now” button, as shown below to complete.pec.coop online bill pay

Pay Pedernales Electric Cooperative Bill with SmartHub.

SmartHub is an innovative web application based on a user-friendly interface that makes paying your PEC bill easy and convenient. You can pay your entire account balance or a portion of it using various payment methods from your personal computer online or Smartphone. Payment can also be automated to ensure timely payments are made easily from a bank account or credit card. Follow the following steps below:

Step 1: Visit SmartHub at PEC Login.

Step 2: Enter your email and Password.

Step 3: Click on the “Billing and Payments” option to select a payment method.

Pay Pedernales Electric Cooperative Bill by Phone.

Pedernales Electric Cooperative has a secure, automated phone system which allows PEC members to make quick and easy account payments via their phones from the comfort of their homes, and at any time of the day and week. To do so, the user should follow the steps below:

Step 1: Call Pedernales Customer Service free number 1-888-554-4732 between 8 a.m. and 7 p.m., Monday to Friday to speak with a customer service representative.

Pay Pedernales Electric Cooperative Bill via MoneyGram.

MoneyGram is conveniently located across Pedernales Electric Cooperative service locations thereby making it an easy to use payment service. For as little as $1.50, MoneyGram will accept cash payments and apply them securely and immediately to your account. To make payments using MoneyGram you must ensure that:

Step 1: Find a MoneyGram location near you by visiting MoneyGram Near me

Step 2: Make sure you reference PEC receiver #15898 when posting your account bill payments.

Also, make sure you provide your account information accurately when posting the payment.

Pay Pedernales Electric Cooperative Bill by Mail.

On the other hand, if you prefer making your payments via mail, you can send it to the address below;

PEC

P.O. Box 1

Johnson City, TX 78636

In order to successfully make a payment by mail, make sure you accurately include relevant account information. This allows PEC to process your account payment quickly to avoid inconveniences to the customer.

Pay Pedernales Electric Cooperative Bill at any PEC Office Location.

In the event that you wish to make payments on your PEC account physically at PEC offices near you, follow the steps below to make successful on-time payment:

Step 1: Visit to find any PEC office location located conveniently near you.

Step 2: Keep with you information regarding your PEC account to help make the payment process quick and easy. Once you have arrived at the office location, provide the PEC representative with your account information and bill amount to clear your bill.

The process is conveniently short and should reflect instantly on your PEC account. The PEC representatives can be able to answer any questions regarding your account as well as help solve any problems linked to your account.

Pay Pedernales Electric Cooperative Bill at Available Payment Kiosks.

Alternatively, Pedernales Electric Cooperative has provided a number of drive-through payment kiosks which are located at PEC’s Cedar Park and Dripping Springs offices. These payments kiosks are available to PEC customers any time of the day for 7 days a week. Customers can make cash payments here or use e-check or preferred credit cards to complete their payments. The service is quick and easy and payments are made instantly to the respective account.

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