National Tire & Battery (NTB) is a tire and batter company that was formed through the merger of two reputable tire retailers in 1997. It is a subsidiary of the TBC Retail Group, which operates more than 700 company-owned stores under three brands; Merchant’s Tire and Auto Centers, NTB, and the Tire Kingdom. TBC employs over 8,700 associates nationally. The company owes its meteoric rise to an unwavering commitment to customers, high-quality auto care services, and use of modern equipment. NTB also issues customers store credit cards in conjunction with Citibank. In the section that follows, we shall take you through the steps of logging into the NTB online service, applying for a credit card, and resetting your password.
NTB Account Login
So you have signed up for an NTB online service account, what are you waiting for? Just log into your account as shown below and explore it.
Step 1: Go to NTB.AccountOnline.com on your PC or smartphone browser
Step 2: Enter your user ID and password, then click sign on
If the details you’ve entered are accurate you will be taken to your online account from where you can do the following:
- check account balance
- check payment history
- make one-time NTB credit card payment online
- schedule recurring payments
- add or remove payment sources
- contact support via secure messaging center
Reset NTB Account Password
Forgotten your password? Don’t worry. We’ll show you how to re-create one so that you can restore full access to your NTB online service account.
Step 1: Go to the NTB eService Center then click on Reset Password link
Step 2: Enter your credit card account information and click verify
Step 3: Finally, create and confirm your new NTB account password
Note: It’s advisable that you reset your password after every 6 months, even if you don’t forget it.
NTB Credit Card Application
NTB allows its customers to apply for credit card online. You can do so from your smartphone or your PC. Here is you can apply yours.
Step 1: Go to NTB.accountonline.com then click on Not a Cardholder? Apply now link
Step 2: Enter your name, email address, local address, phone number, SSN number, and date of birth
Step 3: Scroll through the Terms and Conditions of the NTB online service, then click on the checkbox and submit your application
You will receive a response in less than a minute. If your application is successful, you will get a notification in 30 days and receive your card within the next 7 days. Only residents of the US who are above 18 years old can apply for NTB credit cards.
NTB Bill Payment Options
As a credit card holder, you’ll be happy to know that there are a good number of NTB credit card payment options. Let’s quickly look at the accepted methods of paying your credit card bills and what you can expect from each one of them.
Pay NTB Bill Online
There’s no easier way to pay NTB credit card bill than doing so online. It’s as simple as signing into your online account, then going to the payment section to pay any due or forthcoming bill. Online payment is fast, secure, and convenient. But before you make a payment, you have to link a savings or checking account or your VISA card.
Pay NTB Credit Card Bill by Phone
You also contact NTB credit card payment phone number 1-888-867-5658 and make a payment towards your store bill. If you have difficulties, ask the customer care representative to assist you to make the payment. Live operators are available from 9am to 8pm Monday to Friday.
Pay NTB Credit Card Bill in Store
If you so wish, you can also find an NTB store and go there to pay your credit card bill. Carry your credit card or statement with you so that you can be assisted to make the payment.
Pay NTB Bill Online by Ordinary Mail
If you prefer to mail a check or money order, the payment address you should use is:
NTB Credit Card Payments
P.O. Box 9001006
Louisville, KY 40290-1006
NTB® Credit Card
Overnight Delivery/Express Payments
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213
Make sure that you indicate your credit card account number so that your payment can be posted promptly. Payments sent via ordinary may take 3-5 business days to be received.
Contact NTB Customer Service
Do you have questions concerning tires or batteries, NTB credit cards online service, or billing issues? NTB customer services can help you resolve any of them quickly. You can find help when you contact NTB customer service numbers and address below.
NTB customer service phone number is 1-866-533-8532 (M-F 9 a.m. – 8 p.m. ET)
NTB Store credit card inquiries is 1-888-867-5658
NTB technical assistance phone number is 1-866-350-6855
NTB phone number for the Hearing Impaired (TDD/TTY) is 1-888-944-2227
NTB special tire orders is 1-866-649-8473
NTB contact number for international customers is 1-423-477-6512
NTB customer service email address is [email protected]
NTB customer service postal address is NTB® Credit Card, P.O. Box 6403, Sioux Falls, SD 57117-6403